-->

Applies to: Configuration Manager (current branch) Use remote control to remotely administer, provide assistance, or view any client computer in the hierarchy. You can use remote control to troubleshoot hardware and software configuration problems on client computers and to provide support. Download a free trial of Dameware Remote Support, Dameware Mini Remote Control, and other software solutions from SolarWinds. Support server and viewer software for on demand remote computer support. May 17, 2017 - Client Center Configuration Manager has been developed by Roger Zander (Microsoft MVP). Client settings. There is 2 clients settings in order for Delivery Optimization to be configured. Under Delivery Optimization, enable Use Configuration Manager boundary Groups for Delivery optimization for group ID. This option will define Delivery Optimization in Group Mode, which was pretty hard to achieve without boundary groups.

Applies to: Configuration Manager (current branch)

This procedure describes configuring the default client settings for remote control. These settings apply to all computers in your hierarchy. If you want these settings to apply to only some computers, assign a custom device client setting to a collection that contains those computers. For more information a see How to configure client settings.

To use Remote Assistance or Remote Desktop, it must be installed and configured on the computer that runs the Configuration Manager console. For more information about how to install and configure Remote Assistance or Remote Desktop, see your Windows documentation.

To enable remote control and configure client settings

1. In the Configuration Manager console, choose Administration > Client Settings > Default Client Settings.

2. On the Home tab, in the Properties group, choose Properties.

3. In the Default dialog box, choose Remote Tools.

4. Configure the remote control, Remote Assistance and Remote Desktop client settings. For a list of remote tools client settings that you can configure, see Remote Tools.

   You can change the company name that appears in the ConfigMgr Remote Control dialog box by configuring a value for Organization name displayed in Software Center in the Computer Agent client settings.

   Client computers are configured with these settings the next time they download client policy. To initiate policy retrieval for a single client, see How to manage clients.

Enable keyboard translation

By default, Configuration Manager transmits the key position from the viewer's location to the sharer's location. This can present a problem for keyboard configurations that differ from viewer to sharer. For example, a viewer with an English keyboard would type an 'A', but the sharer's French keyboard would provide a 'Q'. You now have the option of configuring remote control so that the character itself is transmitted from the viewer's keyboard to the sharer, and what the viewer intends to type arrives at the sharer.

To turn on keyboard translation, in Configuration Manager Remote Control, choose Action,and choose Enable keyboard translation to transmit key position.

Note

Download Configuration Manager Remote Control Client Viewer Software Free

Configuration Manager Remote Control App

Special keys, such as ~!#@$%, will not be translated correctly.

Keyboard shortcuts for the remote control viewer

Microsoft Configuration Manager Client Download